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How to conduct Employee Satisfaction Survey

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Employees are the real capital of every organization; they are the ones that make a difference between successful strategy implementation and mediocre one. Employee satisfaction is a requirement for good employee performance as well as employee retention.

No matter how willing management is to answer employee needs and increase their satisfaction, it will be a shot in the dark if they don’t have a clear understanding on what motivates these employees, what makes them like their job and enjoy their careers. Thereby conducting employee satisfaction surveys becomes a strategic tool in the HR and management toolset that proves successful in understanding and even anticipating such needs in order to bring satisfaction to their human capital.

Surveyo™ is designed with employee and HR needs in mind to deliver the best online employee satisfaction surveys. It allows you an unparalleled flexibility in all aspects of the survey. You can easily create branded professional surveys without any technical knowledge with what-you-see-is-what-you-get web interface. Survey distribution is a click of a button that sends survey invitation to all your target employees; it can also integrate with your HRIS or employee database. Surveyo™ redefines survey reporting, with custom real time reporting analyses and saved reports, you have all the flexibility you need to conduct a successful survey and reach meaningful useable results.

Employee satisfaction surveys will not only give you a deep insight on whether employees are satisfied, but will also help you in determining areas of prime attention and thereby enabling you to reach higher levels of employee satisfactions.

When designing an employee satisfaction survey you need to think about the following aspects:

  1. Start with the end in mind
  2. Carefully scope your survey project
  3. Do not focus on small or occasional issues. Focus on the big picture that would represent the majority of your employees
  4. Break-up your surveys if there is a big gap of employee environments and or management level
  5. Collect meaningful demographic data while ensuring anonymity to give perspective to certain answers
  6. Insure and publicize the anonymity and the sole purpose of the survey; that is to understand what satisfies your employees so you can answer to their needs.
  7. Keep your survey short
  8. Avoid offensive or discriminative questions or statements
  9. If dealing with union employees, consult with union expert within your HR and/or legal team for questions to ask and other considerations.
  10. Select a survey tool that allows a degree of flexibility in collecting, distributing, and reporting on your surveys.

 

Survey is web-based employee satisfaction survey software that will immediately collate the collected data and make it available on the internet. Surveyo™ offers excellent service as well as professional advice on all related topics at any point of your survey process. We will make sure that your employee satisfaction survey is conducted successfully because we believe there is a need to put that extra bit to make a big difference for your employees.
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